Shipping

• WE SHIP ALL PACKAGES ON MONDAY AND TUESDAY. WE CAN PROCESS SOME SHIPMENTS ON WEDNESDAY DEPENDING ON THE SHIPPING DESTINATION.
• PLACING AN ORDER DOES NOT GUARANTEE THAT IT WILL BE SHIPPED OUT THAT WEEK DEPENDING ON AVAILABILITY AND PACKAGE TRAFFIC.
• ALL OF OUR ITEMS ARE VACUUM SEALED AND FROZEN.
• THEY ARE SHIPPED IN A REUSABLE INSULATED COOLER PACKED WITH DRY ICE OR GEL ICE. THE COOLER IS THEN PLACED IN A CORRUGATED BOX FOR FURTHER INSULATION.
• A SMALL AMOUNT OF THAWING MAY OCCUR, BUT AS LONG AS THE PRODUCTS ARE BELOW 41 DEGREES F, IT IS SAFE TO USE OR REFREEZE.
• WE USE UPS AS OUR CARRIER.
• IF SHIPPING TO A RESIDENCE, PLEASE VERIFY THAT YOUR RECIPIENT WILL BE AVAILABLE TO RECEIVE THE PACKAGE. THE UPS DRIVER IS AUTOMATICALLY INSTRUCTED THE LEAVE THE PACKAGE AT THE DOORSTEP.
• UPS ONLY GUARANTEES THE NEXT DAY AIR SHIPPING OPTION.  HEBERT'S IS NOT RESPONSIBLE FOR ANY DELAYS IN DELIVERY BY UPS. HEBERT'S IS NOT RESPONSIBLE FOR AND WILL NOT REPLACE PACKAGES DUE TO DELAYS BY UPS.

IF YOU HAVE ANY QUESTIONS REGARDING SHIPPING, PLEASE CALL AT 281-558-6328.